Question : Please help. Read the situation and answer the question below the statement. Thank you.
(Situation) Ian Yeng

Ian Yeng joined the larges corporation in the country as Senior Finance Analyst. She had quite impressive credentials: second placer in the local Certified Public Accountant’s Licensure exam, MBA from University. Her aptitude undeniably showed in her work. When ever she argued a point, she was, more often than not, right.
That was, however, her waterloo. It seemed that Ian Yeng started to become known as the terror of Finance in her Division. The task assigned to her required her to request information from the finance groups of her Division’s operating units. Apparently, the inefficiency of the information system irked her and she found if difficult to be patient with finance personnel who could not give her information she needed. This, aside from the fact that she could not point pot a fault and diplomatically, made people wary of her.
It seemed that her previous job had given the same problem. Because she was grouchy with the rest of the staff, her farther requested her to leave his freight-forwarding company. But, she was not totally disagreeable. As long as conversation was not on the job, she had made successful attempts to be sociable.
The job, likewise, had certain flaws in the eyes of Ian. Aside from the difficulty in securing data, she was not happy about having to do the binding of the Annual Budgets. She had mentioned that when she worked for an auditing firm, another, department was specifically assigned to do the work of binding reports.
Another source of dissatisfaction for her was her boss, the Finance Manager. She was, not alone in this. Her immediate superior had received negative reviews from other staff members both within and outside the finance group for his stringent demands, aloofness, and inability to give ordered directions. Neither did Ian allow herself to be cowed by him.
The job of Head of her section had been vacant for a year. When Ian was hired, there had been an understanding that she would be considered for the job. And, except that the other members of the section were not reporting to her, she was practically doing the work of the section head. When her boss had been observed that she had been making significant advances in gaining rapport with the other members of the section, he went so far as to say, unofficially, that the appointment would be given to her.
However, a section Head in one of the operating units had requested to be reassigned to Manila for personal reasons, and the position was given to him. From the start, it had become quite obvious that Ian was technically superior to her new head. Arguments between them had come as far as to cause the new head to reprimand her insubordination officially, in writing.
The Finance Manager, too, had not been satisfied with the performance of the new Section Head, but since it was not a corporate practice to fire people, he had him transferred to another operating unit. Yet, the job of Section Head was again given to another Senior Finance staff from the corporate Head Office, and not to Ian Yeng.
Not surprisingly, Ian had started to let her resentment for the Finance Manager show in the deliberate half-hearted manner in which she accomplished her tasks. It is unfortunate that the immediate recipient of the effects of her inefficiency was the new Section Head, and not the Finance Manager.

QUESTIONS:
1.Why was Ian Yeng always bypassed in promotion?
2.Was management justified in not promoting her?
3.How did this non-promotion affect her?
4.What are the problems in this case?
5.Propose ways of resolving theseproblems.
freight audit

Best answer:

Answer by Isaac H
1. she was mean to the staff.