Financial Information
Weird activity occurring on my bank checking account?
Question : Weird activity occurring on my bank checking account?
I am really confused! Two days ago, I received an email that told me that the password to my checking account has been reset. I never changed the password to my account! I try logging in online, however I can’t! Two days later, I call the bank to find out that a big amount of money has been wired out of my account. I really don’t know what to do! I called the bank customer service, and they hardly do any help! What can I do at this moment.
bank checking account
Best answer:
Answer by Amy Cloutier
You NEED to speak to the fraud department with your bank asap.
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#2 written by Sp100 1 year ago
Close the account immediately!! Report it to the fraud department. Your account has been hacked, maybe your identity is stolen. Change every online password you have to something with as many characters as they allow (like 12), use letters and numbers, upper case and lower case.
Watch all your accounts very carefully or maybe shut them down, if you really want to be careful.
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#3 written by Chris A 1 year ago
After two business days your liability for unauthorized electronic transfers increases from $ 50 to $ 500. You need to call your bank ASAP and report the theft. Don’t talk to a front line customer service rep, talk to a supervisor or someone in the fraud department. They might require a police report, so be prepared to file one of those, too.
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#4 written by Ghee 1 year ago
Call your bank fraud dept – immediately – or go there –
When you rec’d the password change – you should have called immediately – and told them that you had not made the change — It was a fair warning to you!!! You should not have waited 2 days — I hope they can trace the fraud and you can be reimbursed — but NEVER let something like that go for 2 days — handle it immediately – like as soon as the bank opens!!!
Good luck – - Comment Feed for this Post
When you received that email about your password, did you click on the site link in the email? Or were you smart enough to NOT click on the link in the email and instead went to your bank website from your own link?
This kind of email is a phishing scam. When you click on the link, you go to a fake site and all the info you input goes directly to the scammers.
You need to contact your bank immediately. Close the account and open a new one. You will have to fill out paperwork to get your money back from the fraudulent transactions.
Make a police report and put a fraud alert on your credit report — freezing all three credit reports would be even better.