Question : Debit card charged but failure on the website means merchant doesn’t register it.?
Hi.
I used my debit card online for a transaction on a website. Some error like “your session has expired” was shown after I confirmed my order. The above-mentioned website does not have any record of my transaction.
However, my bank account was debited of the money.
Is there anything that can be done say by contacting the bank?
Thanks
No. It’s not a scam.
This is ETS… thousands of students use this every year. so it should be reliable… (is what i thought)
there was probably a connection error or something….
i’ll try to get in touch with the bank nonetheless but still… if someone has been through this before…
debit card merchant account

Best answer:

Answer by gizmo
Dispute the charge with your bank.