Posts tagged recourse

I ordered something online and the merchant has vanished with my money, what recourse do I have?

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Question : I ordered something online and the merchant has vanished with my money, what recourse do I have?
I used an credit card to pre-order some items online, according to his website, the items recently came in to the merchant but I have yet to recieve my order. I have had good service with this merchant in the past with similar orders. The merchant does not respond to e-mails and the phone number goes to a full voice-mail box. This has only been 10 days. If I am unable to conntact the merchant what should my next step be? How would I file criminal charges againt him and who with?
online merchant services

Best answer:

Answer by 20x carbon footprint
Call your credit card company and cancel it.

What recourse do I have after being poorly rated for life insurance coverage (e.g. high rates)?

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Question : What recourse do I have after being poorly rated for life insurance coverage (e.g. high rates)?
If I re-apply, is there a database that another insurance company can see that reveals the results of a prior application? Does the life insurance co. have access to any and all medical records, or only those held by the doctor you indicate on your application?
life insurance rates

Best answer:

Answer by acermill
You’re trying to beat the system. If you do not disclose fully what types of conditions you currently have, a life insurer can deny a payout upon death, if information reveals that you did not properly disclose your current conditions. Yes, it happens.

If a senior is coerced into putting their IRA CD into an agressive mutual fund, is there any recourse?

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Question : If a senior is coerced into putting their IRA CD into an agressive mutual fund, is there any recourse?
My 69 yr old mother went into a bank inquiring about a higher interest rate CD for her IRA and walked out (unknowingly) with an aggressive mutual fund instead. Her english is not the greatest but she expressed interest only in a CD. When I called the bank and spoke to the gentlemen who helped my mother, he said she asked for an “aggressive investment” (2 words that are not in her vocabulary and I explained that to him and he subsequently changed the subject). I explained that this was her life savings (she also told him this as well) and now it was not FDIC insured. He said that it was in fact still insured by SIPC (but found out later that doesn’t cover loss in value) so quite different than FDIC. After she complained to him, he put her mutual fund in a very conservative fund (earning less than her original CD) and charged her fees for doing so.
They said they can’t put back her CD without charging larger fees. Who can we complain to? She just wants her FDIC insured CD back.
ira cd rates

Best answer:

Answer by BoscoB
The first person to see is the bank manager. That should take care of it because the manager has the ability to remove all fees.
Should that not work take it up with your state Department of Consumer Affairs.
Don’t quit, you’ve got them nailed.

Scammed off craig’s list, any recourse?

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Question : Scammed off craig’s list, any recourse?
Someone was offering to sale me a used copy of Adobe software for 400 dollars, the ad was on craig’s list. I asked him on the phone if it was a fully legal version, comes with license, everything they said yes. I know I was pretty naive and stupidly paid with paypal, but I trusted the guy because he gave me his business and cell numbers, and his name checks out with all online records, I have his address, even his yahoo ID’s.

I got the software in the mail and all it was was a cheap DVD case with a badly printed desktop printer label on it.

All I care about is getting all or at least some of my money back, does PayPal cover losses for such things done outside of an online auction? And since I know all the guys’ info I’ve read I could potentially get him audited by the BSA (Business Software’s Alliance) but really I just want my money, not go through any action like that unless it is absolutely necessary.
Oh yes I also know his website address, he runs a realty website in Florida.
software license audit

Best answer:

Answer by MsKitty
UGH…been there done that. Unfortunately, I had to eat the cost. Unlike Ebay, Craigslist does not assume any responsibilty for fraud=( I love Craigslist, but it really is too bad that there are such dishonest people out there. I really do hope it all works out for you.

** Sorry–this may sound like an obvious question, but did you tell him you were dissatisfied and ask for your money back?

**Something you CAN do (though it might be of little consilation to you)…post about him on Craigslist. Warn people about his fraudulism. At bare minimum, you could ruin his shady business.

What recourse do I have if an online merchant overcharges sales tax?

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Question : What recourse do I have if an online merchant overcharges sales tax?
The merchant insists on charging full City+State tax rate for my online purchase, but I happen to live outside of city limits, and so should only pay the state rate and no city tax.

It’s an ongoing problem that continues despite several people having drawn it to the merchant’s attention on various occasions.

I will try to get a refund (after the fact) by calling and writing to the merchant. But clearly they won’t fix the underlying problem, so I think it should be brought to the attention of the appropriate regulatory authorities. Whom should I contact?
Responding to some comments: It’s not chump change — it’s about $ 120. And yes, as one responder guessed, I live in Colorado in a zip code that straddles the Boulder city limits.
online merchant

Best answer:

Answer by Wayne Z
As long as the merchant is remitting the overcharge to the city appropriately, the city won’t care. Now, if they were undercharging, they would care.

If it is a large purchase, you can try sending proof to the city’s finance department to see if they will refund it.

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